Shipping Policy 2.0
Shipping Policy
Last Updated: December 2025
We are committed to delivering your jewellery safely and on time. Please review our Shipping Policy to understand how orders are processed and delivered across India.
1. Shipping Locations
We currently ship products across India. At this time, international shipping is not available unless explicitly mentioned.
2. Order Processing Time
All orders are processed within 2–4 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day
- Customized or made-to-order jewellery may require additional processing time
3. Estimated Delivery Timelines
Once dispatched, delivery timelines are as follows:
- Metro Cities: 3–5 business days
- Non-Metro Cities & Towns: 5–7 business days
- Remote Areas: 7–10 business days
Delivery timelines may vary due to courier operations, weather conditions, festive seasons, or unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, will be clearly mentioned at checkout.
- Free shipping may be offered on select products or order values
- Any applicable charges are non-refundable once the order is shipped
5. Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS. You can track your shipment using the courier partner’s tracking link.
6. Cash on Delivery (COD)
Cash on Delivery may be available on select pin codes and order values.
- COD availability is subject to courier partner approval
- Additional COD charges may apply
7. Packaging & Insurance
All jewellery orders are packed securely to ensure safe transit. High-value shipments may be insured for added protection.
8. Delayed or Undelivered Orders
If your order is delayed beyond the estimated timeline, please contact us for assistance. We will coordinate with the courier partner to resolve the issue.
9. Incorrect Address or Failed Delivery
Please ensure that your shipping address and contact details are accurate at checkout.
- We are not responsible for delays or losses due to incorrect addresses
- Re-shipping costs may apply for failed delivery attempts
10. Changes to This Policy
We reserve the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting on the website.
11. Contact Information
For any shipping-related queries, please contact us at:
📍 Address: Ramgarhia Mohalla, Kuharian Wali Gali, 151204, Kotkapura, Punjab, India