Privacy Policy 2.0
Privacy Policy
Last Updated: December 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our jewellery website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address
- Order Information: Products purchased, payment method, transaction details
- Technical Information: IP address, browser type, device information, pages visited
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Communicate order updates and support responses
- Improve website performance and user experience
- Send promotional emails (only with your consent)
- Comply with legal and regulatory requirements
3. Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:
- Your consent
- Performance of a contract (order processing)
- Compliance with legal obligations
- Legitimate business interests
4. Data Protection (Indian IT Act)
In accordance with the Information Technology Act, 2000 and SPDI Rules, we implement reasonable security practices to protect your sensitive personal data from unauthorized access, misuse, or disclosure.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Analyze website traffic and usage
- Improve website functionality
You may disable cookies through your browser settings, though some features may not function properly.
6. Sharing of Information
We do not sell or rent your personal information. Data may be shared only with:
- Payment gateways for secure transactions
- Courier and logistics partners for order delivery
- Government or legal authorities when required by law
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Request restriction or objection to data processing
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
12. Contact Information
For questions, data requests, or privacy concerns, please contact us at:
📍 Address: Ramgarhia Mohalla, Kuharian Wali Gali, 151204, Kotkapura, Punjab, India